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Development Of A Customer Service System In Electronic Commerce
(Tsenov Publishing House, 2023)
Information technologies and systems are developing rapidly. Therefore, there are significant changes in business entities’ interaction. E-business is an effective tool to make settlements with customers, expand markets ...
Electronic Word-Of-Mouth Behavior Of Passengers In The Airport: The Combination Of Sor And Commitment-Trust Theory
(Tsenov Publishing House, 2023)
Because airports serve as symbolic representations of a nation, careful oversight of airport service quality is essential to preserving a positive international reputation. Getting a competitive edge by satisfying travelers ...
Socio-Economic Aspects And Risks Of Urbanization In Kazakhstan
(Tsenov Publishing House, 2023)
The article presents theoretical and practical issues of urbanization. The paper explores the theoretical concepts of regional development and their specific practical implementation.
The statistical data on the population ...
The Role Of Hrm In Employee Motivation: Strategies And Key Factors In The Modern Workplace (Example Of Georgia)
(Tsenov Publishing House, 2023)
An effective human resource management (HRM) system plays a pivotal role in the success of organizations and institutions. In today's dynamic landscape, enhancing service quality and gaining public trust are inextricably ...
The Green And Socially Responsible Business In The Context Of Sustainable Development
(Tsenov Publishing House, 2023)
The green and socially responsible business, in the context of environment and resource protection, improving the quality of life for workers and employees at the corporate level and of the society as a whole, and oriented ...
The Role Of Internet Resources And Social Media In The Strategic Development Of Tourism
(Tsenov Publishing House, 2023)
The article is devoted to the study of the influence of Internet resources, social networks in particular, on the dynamics of inbound world tourist flows. A 30-year dynamic series of the number of Internet users with 5-year ...
Hr Management Challenges In The Context Of The Covid-19 Pandemic: The Case Of The Lithuanian Hospitality Industry
(Tsenov Publishing House, 2023)
The purpose of the paper is to analyse the challenges of HR management, related to four themes such as workforce burnout and stress, personal safety, job satisfaction, and post-crisis training and development, which have ...
Analysis Of The Behaviour Of Online Consumers From The European Union: Relationships And Extreme Values
(Tsenov Publishing House, 2023)
The present study aims to reveal relationships and extreme values concerning online consumer activity within the European Union. The conclusions of the research are based on official statistics relating to people from the ...
Related Party Disclosures – A Precondition For Improving The Transparency Of The Financial Statements Of Commercial Banks In Bulgaria
(Tsenov Publishing House, 2023)
The specific nature of transactions between banking institutions and parties related thereto implies that such institutions have higher exposures to various types of risk (credit, interest, liquidity, market, etc.). This ...
Rethinking The Role Of The Leader In The Transformational Changes Of Industrialization 4.0 For Smes In The Republic Of Moldova
(Tsenov Publishing House, 2023)
Today, the concept of Industrialization 4.0 is very popular. Many entrepreneurs and managers are thinking through their transformation strategies, which, in the face of transformational change, are necessary for the survival ...