Подреждане по Автор "Khoa, Bui"
Показване на публикации 1-2 от 2
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Electronic Word-Of-Mouth Behavior Of Passengers In The Airport: The Combination Of Sor And Commitment-Trust Theory
Khoa, Bui; Quan, Nguyen; Nguyen, Van (Tsenov Publishing House, 2023)Because airports serve as symbolic representations of a nation, careful oversight of airport service quality is essential to preserving a positive international reputation. Getting a competitive edge by satisfying travelers ... -
The Impact Of Review And Rating On Customer Experience In Electronic Marketplaces
Hoang, Canh; Khoa, Bui (Tsenov Publishing House, 2024)With the proliferation of e-commerce, online marketplaces have become a dominant platform for consumer purchases. However, the factors driving positive customer experiences in these digital environments remain underexplored. ...