NEW GENERATION SYSTEMS FOR ELECTRONI C BUSI NESS AND ELECTRONI C PAYMENTS

Abstract

The concept of new generation electronic business (e-Business 2.0, Social Business) refers to companies which integrate social technologies and instruments in all business processes, i.e. internal as well as external ( clients, suppliers, business partners), and in this way overcome many of the traditional organisational barriers which slow down the exchange of information and collaboration. The first part of the article1 studies the basic characteristics of the new generation of electronic business systems which were formed under the influence of Web 2.0, social media, mobile technologies and cloud calculations. The article also tries to outline the changes in the three main spheres of electronic business: the use of Web 2.0 technologies for managing internal corporate communication, the design and development of new products and knowledge management (the Internet environment), corporate communication and interaction with external partners and clients (Extranet environment, B2M model) and electronic trade (online stores, B2C model). The second part of the article analyses the possibilities and advantages provided by modern technologies for developing electronic payments, i.e. the use of debit and credit cards, contactless payments, mobile banking and bitcoins.