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2015.eu Agenda (1)
customer-oriented business process (1)
Electronic Customer Relationship Management System (1)
financial sector (1)
ICT (1)
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Internet of Things (1)
model of improving e-CRM system (1)
бизнес процеси (1)
Електронни системи за управление на взаимоотношенията с клиентите (1)
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