Private Sector Management Tools In The Public Sector: Illustrative Evidence Of Literature From Australian Public Sector

Abstract

Public sector reform processes have brought a wide range of improvements in many areas of public service delivery. This study explores the reforms activities initiated by Australian public sector organizations in the context of new public management ideals. New public management ideals believe that management in the public sector is not different from management in the private sector. Since 1980s the Australian public sector has been dominated by the new public management principles as a response to reform initiatives and eventually different private sector management practices have been introduced in public sector. Literature supports that the Australian public sector organizations have changed their structure and operation in line with the private sector to achieve cost-efficiency, budget accountability and an improved customer focus in service delivery. However, this study doesn’t intent to generalize any findings rather highlights a summary based on available literature. Though the context of the present research is Australia, it may be equally useful to every policy maker who are engaged in formulating new policies for respective public sector. Moreover, the findings reported in this study would be useful to the public sector managers in their day to day decision-making.