Analysis Of Employee Satisfaction In The Nigerian Healthcare And It Sectors

Abstract

This study explores the determinants of job satisfaction among professionals in Nigeria's healthcare and information technology sectors, with particular emphasis on the roles of supervisor support, compensation, benefits and workload. Data was collected through a questionnaire survey administered to a sample of 195 professionals, and analysed using Pearson correlation coefficients to assess the strength and direction of relationships among the examined variables. The findings reveal a significant positive correlation between supervisor support and job satisfaction (r = 0.540), underscoring the critical role of effective leadership in enhancing employee morale. Furthermore, satisfaction with salary and benefits exhibits a strong positive association with overall job satisfaction (r = 0.629), highlighting the importance of offering competitive remuneration packages. Contrary to conventional assumptions, the study also identifies a positive correlation between increased workload and job satisfaction (r = 0.572), suggesting that higher job demands may, under certain conditions, contribute positively to employee engagement and fulfilment. These insights offer valuable implications for organisational policy and human resource management within high-demand professional environments.